Carlina's Latin Cuisine

Reactie van eigenaar

Hola Ben, Thank you for youe review. You were with a group of 13 persons on a busy saturday night. You expressed your concern right after the first course, that it wouldn’t be enough. Again with the second course you said that you were hungry (main course and dessert are still coming). While serving the main course I personally assured you that we will serve extra portions if needed, it wouldn’t be a problem and of course free of charge. After a few minutes, without hesitation we served extra meat and rice for all 13 persons. Despite this, you continued to request more, while also insisting that you would not pay anything additional. When further requests were made, we unfortunately reached our limits, as we are not an all-you-can-eat restaurant and must carefully balance service and food for all guests, especially during a fully booked evening. In an effort to accommodate you as much as possible, we also provided extra fries for everyone at no charge, followed by dessert. We regret that this was not sufficient for you, but we believe we made every reasonable effort to accommodate your request. Kind regards, Linda Vejarano